We are Customer Experience enablers & enhancers!

We are Customer Experience enablers & enhancers!

Mobile based Digital Content & Training platform for Customer Service Industry

DEXPERT enables customer facing staff to refine their approach in handling customers with finesse & professionalism in a consistent manner.

DEXPERT strives to make meaningful behavioural change in staff DNA to meet customer expectations.

Right Platform for your Customer Facing Staff

Future of MOBILE is the future of everything!

Knowledge Retention. Continuous Education. Powered by Digital.


Microlearning, Reinforced.




Experiential Videos

100+ Real life Positive & Negative Customer touch-point scenarios

Micro Content

Bite sized for content retention

Vibrant Content

Customer centric operations & behaviour / Motivational

Gamified

Content, badges, leaderboards & certification



Vernacular

Multiple Indian languages with voice overs

Performance Management

Track, monitor, approvals, reporting

Individual Learning

Self learning & separate access for every staff for individual absorption

Group Learning

Virtual / trainer sessions for reinforcements



ROI

Customer & manager feedback mechanism of behavioural changes

24/7 Mobile

Anyday / anytime / @home / @ office

24/7 Trainer support

Anyday / anytime / @home / @ office